iPECS Analytics Course (Version 5.0 and below)

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Technical Certification → iPECS Cloud Technical Specialist → iPECS Analytics

iPECS Analytics Course (Version 5.0 and below)

Content

Course Introduction
Module 1 - Licenses and Users
Module 1 - Licenses and Users Questions
Module 2 - Standard Wallboard
Module 2 - Standard Wallboard Questions
Module 3 - Group Wallboard
Module 3 - Group Wallboard Questions
Module 4 - Custom Wallboard
Module 4 - Custom Wallboard Questions
Module 5 - ACD Call Control
Module 5 - ACD Call Control Questions
Module 6 - Reports
Module 6 - Reports Questions
Module 7 - Using Reports
Module 7 - Using Reports Questions
Module 8 - Organisation Setting
Module 8 - Organisation Setting Questions
Module 9 - Consolidated Reporting
Module 9 - Consolidated Reporting Questions
Module 10 - Environment Setting
Module 10 - Environment Setting Questions
Module 11 - Reseller Login
Module 11 - Reseller Login Questions
Exam Intro
iPECS Analytics Course Exam

Completion rules

All units must be completed

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